Increase Participation

Raise awareness of extensive Public Services by engaging targeted members of the community.

Target Young People

If your service is aimed at Young People, you can provide regular personal contact with information about events and advice.

Be Inclusive

Offer all members of the public the option of SMS. Enable direct personal contact whenever and wherever they are with a medium they so often prefer.

For people with hearing disabilities

SMS is perfect to ensure that services are accessible under the Disability Discrimination Act.

Confidential Advice

Sensitive topics like Substance Abuse, Pregnancy and Sexual Health are all areas of increasing concern and are not easy to talk about. Texts in receive confidential replies through real time 2 way texting, with an ongoing case history maintained for further support.

Get the Feedback You Need

Are your services on track? Gather instant opinion via Text Messaging. Speed, cost and accessibility are all key benefits over conventional methods.

Be Accessible

Texts are received continuously 24 hours a day, 7 days a week. No engaged tones or voice mails to inconvenience the public.

Information on Demand

Automated responses are generated to provide information on demand. No work for you, immediate up to the minute facts for them.

Performance Monitoring

Itext monitors itself with audit trails, contact statistics, response rates, votes and result analysis.

Data Protection Act 1998

Information relating to individuals is hosted privately on your computer, no data hosted with a 3rd party.