Itext is a unique interactive 2 way SMS system ideal for communication with stakeholders, staff, the general public, young people, citizens panel, tenants etc. Modules for Call Centres, Marketing, Information / Text Alerts, Complaints, e- Consultation.

SMS Text Alerts

Itext offers an ideal facility for citizens to sign up for SMS Text Alerts on nominated topics. A 24/7 automated system receives Text Messages and acknowledges receipt by SMS.

Topic Groups are maintained allowing you to send immediate Text Alerts for each topic area.

SMS e-Consultation

Itext is extremely beneficial for gathering opinions hence improving the provision of services. A wide range of people can be asked for their opinions on specific services or developments and can text their reply back.

This method of surveying has proved to be very popular with younger people, who often are unwilling to spend considerable amounts of time filling in and then posting questionnaires. This enables councils to gain a more representative sample and thus more accurate feedback results which can help improve services.

Reports are generated instantly, giving you meaningful data with minimal effort.

The potential cost savings from using text messaging rather than postal surveys are immense. Text messages are inexpensive whereas the time to design, print and post a questionnaire is much higher.

How Can I See this for Myself?

Simply click here for a comprehensive information pack and the opportunity to book a live presentation at one of your regular meetings to show you at first hand how Itext can help.