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Itext has proved to be extremely beneficial to organisations operating helplines. Young people are much more likely to have a mobile phone than a fixed residential line and for any personal matter a discrete text message is far more appealing than a phone call.
The use of Itext encourages people to seek advice in a non-intrusive way.
The cost of tape recording or logging calls for monitoring purposes is expensive. With Itext all call details are automatically logged.
Maintain Confidentiality |
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With Itext you are able to screen the Mobile Number and the identity of the people you support protecting both them and your staff. |
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Personalised Support |
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Respond to personal contact on the streets where it happens in a confidenial, non-intrusive way. Itext is ideal for one to one communication, support and monitoring. Instantly view a contacts History / Audit Trail containing delivery confirmation |
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Information and Advice |
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Use Itext’s automated reply function to provide Information and Advice without the need for specialist staff. |
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How Can I See this for Myself?
Simply click here for a comprehensive information pack and the opportunity to book a live presentation at one of your regular meetings to show you at first hand how Itext can help.
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