As part of the Sure Start initiative you are targeted to help families with young children. Often the parents are young themselves and need to be encouraged to participate and take advantage of all the services you offer.

To achieve these aims constant personal communication and reminders are necessary. This can be by post or personal telephone call but text messaging has many obvious advantages.

Regular weekly classes are held and it's your aim to ensure that families attend. New automatic weekly reminder feature. Set up class groups and reminder frequency and let Itext do the work.

Itext will maximise the uptake of your services ensuring efficient staff resource allocation delivering your desired outcomes for the health and future well being of the local community.

Solution

Improve Efficiency

Itext will increase the speed and cost at which you can communicate dramatically, saving you time and money. A Text Message is far cheaper and quicker than a telephone call or a stamp and Itext's new Delivery Confirmation Feature keeps track of changing numbers.

Increase Participation

Sure Starts using Itext benefit immediately. Regular attendance needs regular reminders. Young families can be a bit nomadic and may well not have a fixed residential phone line. However it’s very likely they will have a mobile. Sending a Group Text Message for a class reminder takes seconds and can reach individuals wherever they are – they don’t even need credit on their phone. Even better - Itext will tell you if a message has not been received – vital for time critical messages (cancellations?) or individual appointment making.

Confirm Outreach Appointments - Reduce DNA's

Enter all Outreach Appointments into the schedule and Itext will automatically send advanced reminders with delivery confirmation .

Improve Performance

With an easy two way communications channel not only will attendance increase, you will have a much clearer indication of those not able to attend giving you time to streamline staff and creche cover accordingly.

Improve Staff / Multi Agency Communication

Use Itext to instantly inform staff about meeting arrangements. It's quick and cost effective, saving administration time and money.

Help Individuals with Personal Contact

Itext is ideal for one on one confidential communication where there may be some help required.

Feedback and Performance Monitoring

Numbers of contacts and attendance provide valuable statistics. However, what about the quality of the services you provide and the performance feedback you need? Use Itext for automated feedback giving you comprehensive stats with qualitative performance indicators.

How Can I See this for Myself?

Simply click here for a comprehensive information pack and the opportunity to book a live presentation at one of your regular meetings to show you at first hand how Itext can help.